Cleanly Assist · Customer & crew comms
One inbox. Someone actually watching it.
Client updates, complaint triage, crew questions, WhatsApp and SMS — handled in your voice, escalated to you only when it needs you.
What we take off your plate
Done the way Rosemary does it.
Four things your admin owns from the first week.
Customer & crew comms
Client updates
Arrival windows, completion notes, and before/after photos sent without you touching your phone.
Customer & crew comms
Complaint triage
A prompt first reply, the fix scheduled, and you looped in only if it is a real problem.
Customer & crew comms
Crew questions
Where is the key, which products, who is covering — answered so your cleaners are not texting you.
Customer & crew comms
After-hours handoff
Messages after close get an acknowledgment and land in the morning queue. Nothing is lost overnight.
How we do it at TG Cleaning
“My phone stopped buzzing at dinner. Clients still get answered in ten minutes.”
— Theo, owner — TG Cleaning Services
Two ways to run it
On Cleanly, or in your tools.
Same trained person, same weekly rhythm. Choose where they work.
Get your weekends back.
Book a 20-minute call. No commitment. We will tell you straight if Assist fits.
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